Frequently Asked Questions

Find quick answers to the most common questions about opening an account, placing orders, and shipping with MC MARDES LLC.

1. What documents are required to open a wholesale account?

We work exclusively with verified businesses. You will need to provide your business information and a resale certificate (if applicable).

2. What is the minimum order quantity (MOQ)?

We offer flexible volumes, from case packs to full pallets and truckloads, depending on the product category.

3. Do you ship outside of the U.S.?

Yes. We provide export-ready logistics for Latin America and work with trusted freight partners to simplify the process.

4. How long does it take to process an order?

Orders are typically processed within 24–48 hours, depending on availability and order size.

5. Do you ship to residential addresses?

No. We ship exclusively to verified business addresses and freight forwarders.

6. What payment methods do you accept?

We accept bank transfers, ACH, and major credit cards. Payment terms may be available for established clients.

7. Can I request a product catalog?

Yes. Once your account is approved, you will gain access to our catalog and pricing.